Testimonials

My experience with Dr. Chacon has been excellent. I highly recommend her.

Mary K. | Jun 14, 2026

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Dr. Ana is sympathetic and insightful. You can tell she’s well-educated and knowledgeable, not to mention open to your input with respect to your condition. I highly recommend her to anyone who has medical or cosmetic dermatology needs!

John S. | Jun 11, 2026

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My appointment with Dr. Anna went very well. She took cared of all my needs. She was very nice and curtious.

Cheryl S. | May 14, 2026

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Visit was pleasant and to the point. Quick and problem solved so far with cream medication. Thank you.

Linda G. | Mar 17, 2026

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Kind and professional!

Brandi C. | Mar 08, 2026

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Amazing doctor and experience

Sara M. | Mar 04, 2026

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As always, a great visit with Dr. Anna to assist me on my weight loss journey (& keeping it off!)

Vickie H. | Jan 21, 2026

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Espectacular

Kemel C. | Jan 21, 2026

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Dr. Chacon, was attentive, kind and incredibly helpful, as always. I so appreciated the thoughtful approach she takes towards her patients and I very much value her as a physician. Thank you!

Susan M. | Jan 20, 2026

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Dr. Chacon is fair and helpful.

Melissa F. | Jan 05, 2026

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Awesome experience, very happy with Dr. Anna

Rohni S. | Dec 04, 2025

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Very professional and courteous practice. Listened attentively and answered all my questions. I feel very comfortable and believe I am receiving superior medical care.

Ken R. | Aug 25, 2025

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Awesome care A+

DAURY H. | Aug 25, 2025

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It required too many emails back and forth to get my order right.

DEBBY B. | Jul 08, 2025

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I have been seeing Dr. Chacon for several years. She is great. Very knowledgeable and thorough!

Bevin S. | Jun 17, 2025

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Dr Chacon as very friendly and kind. She answered all my questions in a very timely manner.

Kimberly W. | Jun 02, 2025

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I was able to schedule a tele-appointment with Dr. Chacon for the same day! We discussed the concerns and she prescribed some compounds to address the hyperpigmentation and Melasma that I wanted to address before my wedding. So thankful for her and how prompt and quick she addressed my concerns. Her office staff has been so helpful as well. Five stars! Can’t wait to start and see results!

Rose A. | Apr 19, 2025

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Quick, Thorough, informative, considerate and convenient is how I can describe it. I greatly Appreciate Dr. Chacon. She has came through when no pcp or local provider were available and I honestly would rely all of my care on Dr. Chacon if possible. The best provider I have had to have experience with to this date.

Arman A. | Apr 02, 2025

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Dr. Chacon is an excellent and caring doctor. So accessible and knowledgeable.

Gayle E. | Mar 24, 2025

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Always a great experience with Dr. Chacon! She is very helpful and answers all questions thoroughly. Highly recommend!

Brandy H. | Feb 17, 2025

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All perfect! Nice attention

Camila M. | Feb 04, 2025

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Dr. Anna Chacon is very personable, kind, and knowledgeable. I felt as if she touched on all aspects of my concerns and answered my questions thoroughly which is most important to me. Her staff has also been very supportive in addressing any of my questions, concerns, or relaying any necessary info between appointments with Doctor Chacon. They are quick at responding and very kind as well. Thank you, Doctor Chacon, for your support and service!

Bridget U. | Jan 14, 2025

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Dr Anna Chacon responded to our questions very promptly and she is very patient with us.

Qi S. | Jan 07, 2025

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Love Dr. Chacon

Jen M. | Jan 06, 2025

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My whole experience with Dr. Chacon was amazing! Scheduling was fast and easy, her staff checked in pre-visit, information about our scheduled appointment flowed freely, and then the doctor was right on time and extremely competent! She quickly diagnosed the problem, offered up logical and practical treatment options, and promptly called in the required prescription to our pharmacy. Then, she followed up with a detailed written treatment plan. The experience couldn’t have gone any better.

Dan F. | Jan 06, 2025

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Great experience

Kristen A. | Dec 31, 2024

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Always cares and treats me with respect

Edward N. | Dec 28, 2024

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Always to the point, and helpful

Angela C. | Dec 25, 2024

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Wonderful doctor who listens to my issues.

Karen D. | Dec 16, 2024

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I had a fantastic experience with Dr. Chacon! Scheduling the appointment was a breeze, and joining the session remotely was seamless. Dr. Chacon was punctual and, most importantly, extremely knowledgeable about my rare condition. She thoroughly explained treatment options and quickly arranged for the compounding cream I needed. I felt completely comfortable throughout the visit, and the telemedicine platform made it all convenient. She is clearly an excellent dermatologist, and I wouldn’t hesitate to recommend Dr. Chacon to anyone!

Jessica B. | Dec 16, 2024

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Dr. Anna and her staff are very personable and thorough.

Holly C. | Dec 15, 2024

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Dr Chacron is so kind, compassionate and really cares about my weight loss journey!

Amy K. | Nov 11, 2024

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Knowledgeable and helpful in finding out what I had. Recommended the appropriate medicine for me.

Celia C. | Nov 11, 2024

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Dr Chacon always listens to my concerns and takes my issues seriously. Her answers always seem to make sense. I will continue to.virtually visit Dr Chacon and would suggest you do the same.

JOE L. | Nov 04, 2024

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Dr. Chacon is an excellent doctor. She always provides great care, easy to schedule a telehealth appointment and makes sure I keep follow-up appointments with her.

Joy D. | Oct 14, 2024

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I have been a patient of Dr. Anna since October of 2022. She is ALWAYS attentive to my care needs and provides the best plan of care for me. She understands my concerns and provides her personal experience to help understand the benefits of treatment determined for my care. She's the Best!!!

Ravine P. | Sep 23, 2024

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Best Doctor!!!! Such a sweet, professional and down to earth person.

Lisa N. | Sep 04, 2024

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Very pleased and thankful for Dr Chacon.

Sandra C. | Sep 04, 2024

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Easy online scheduling, and a great Zoom interaction! I felt heard and cared for.

Danielle M. | Aug 26, 2024

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Dr Chacon is always amazing at answering any questions and she is kind and understanding

Shalyn R. | Jul 31, 2024

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Dr Anna is always kind, asks questions, listens and never seems in a hurry.

Rebecca J. | Jul 30, 2024

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Dr Chacon always pays attention to my questions and gives me knowledge based answers. She's my "go to" for weight loss which over a 6 month period of time has been very successful.

JOE L. | Jul 23, 2024

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Dr. Chacon is fantastic! Her technical expertise and her patience are extremely impressive. Her concern for her patients shows very prominently. She’s the best!

Cynthia C. | Jul 16, 2024

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Dr. Anna was very kind and was very helpful with my needs.

Cheryl S. | Jul 16, 2024

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Dr Chacon is very supportive and informative. I feel very comfortable with her.

Frederick S. | Jul 15, 2024

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Dr. Chacon is always thoughtful, thorough and kind. I very much value her as a doctor and will continue to see her. Thank you!

Susan M. | Jul 08, 2024

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She was very informative and thorough.

Anna U. | Jul 03, 2024

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Fast scheduling and effective service

Camila L. | Jun 18, 2024

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Very professional. The video interview made it feel more legitimate. She listened to everything I had to say.

Brent B. | Jun 04, 2024

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Got my script.

Ann B. | Jun 04, 2024

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Dr. Vhacon is always on time and a pleasure to work with.

Sheri S. | May 19, 2024

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Dr Chacon was very responsive and helpful.

DEBBY B. | May 16, 2024

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Always a pleasure to talk to Dr Chacon.

Sheryl A. | May 11, 2024

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Answered all my questions

Judy L. | May 08, 2024

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Knowledgeable, On time, very cordial, detailed and nice to talk with and very informative !!!!

Teresa A. | May 07, 2024

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Dr. Anna is very compassionate and personable. I appreciated her concern and interest in my well-being.

Joni L. | May 06, 2024

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Dr. Chacon has been amazing throughout my who journey to lose weight and be healthier overall. She has been available to answer any questions and address any concern I have had. I would highly recommend her.

Heather L. | May 06, 2024

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Patient, considerate, helpfuland thorough. Would recommend her to anyone.

Steve J. | Apr 15, 2024

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Helpful

Joseph C. | Apr 09, 2024

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Wow, I had never had a tele doc appt before I had the one with Dr. Anna Chacon. It was very convenient..and she was very informational and was determined to meet the needs of my medical concerns. Thank you so much!

Sandra T. | Apr 06, 2024

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Dr. Chacon has a passion to help her patients, and listened to all my concerns.

Charlotte H. | Mar 05, 2024

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Took time to listen and made me feel comfortable. Quick and efficient.

Elesa S. | Mar 04, 2024

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Muy profesional! Con muy buena recomendación llame a la consulta desesperada con una culebrilla en la cara. Ese mismo día día me consiguieron una consulta virtual y me atendió muy amablemente. Luego cualquier duda que tuve , me contestaron enseguida, su asistente muy amable, cooperativo, la recomiendo 100 %

Lourdes F. | Feb 18, 2024

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Having a dermatologist that I can see virtually as well as not have to wait eons to be seen is so great! Never knew this was even possible until booking with Anna. She's a game changer!

Tanzania P. | Feb 13, 2024

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Dr Anna listens and understand very friendly and works with you

Robin R. | Jan 27, 2024

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Dr chacon exceeded expectations!!! Very informative Would refer to others Thank you

Venice M. | Jan 26, 2024

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Dr. Charcon’ was extremely professional, very attentive to my needs and spent her time with me. She listened to my needs and and was very caring. I would highly recommend her.

Joy D. | Jan 23, 2024

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Dr. Chacon is (IMO) thorough and thoughtful. She asked many questions to get to the root of my health needs.

Charles C. | Jan 23, 2024

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Virtual appointment started on time. Very thorough, extremely satisfied and will recommend Dr Chacón to my friends!

Angela R. | Jan 17, 2024

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She is very kind and makes you feel at comfortably talking with a Doctor.

Michael B. | Jan 02, 2024

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I have been under Dr. Chacón’s care since January 2023. Dr. Chacon is responsive, compassionate, accommodating, and delivers excellent care. I have even referred my mother to her for care.

Cathy P. | Dec 29, 2023

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Super helpful and made sure to listen to my issues without being rushed. When I asked about anything she answered with a good attitude and was on time for my appointment something I find extremely important with my busy work schedule.

Marci R. | Dec 20, 2023

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Dr Chacon has helped me a few times now. I absolutely would recommend her to my family and friends!! My initial meetings were done via the Push Health app, and my last one also included a virtual meeting, as well. She is so caring and nice and listened to and took care of my needs… all from the comfort of my home. THANK YOU!!

Tim G. | Dec 19, 2023

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She was very kind and thoroughly explained everything to me. I was comfortable talking with her and it was a great experience!

Hayley S. | Dec 14, 2023

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pretty good

Yun L. | Dec 06, 2023

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Very attentive, knowledgeable, and listens to your concerns and helps to resolve them in a reasonable time frame.

Arial B. | Nov 28, 2023

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Good experience

Christopher Y. | Nov 28, 2023

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Dr. Chacon was very through and took the time to make sure all my questions were answered.

Rebecca A. | Nov 27, 2023

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I felt like I can relate to her.

Rachel M. | Nov 26, 2023

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Very professional and informative

Nicole R. | Nov 14, 2023

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Great communicator--she knows her stuff. Love how she incorporates technology into her practice, makes it so easy. I highly recommend her.

Melinda H. | Nov 13, 2023

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Great

Candy G. | Nov 13, 2023

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Great doctor!!! Really listens to my needs and concerns. Great personality as well. I will continue to see Dr. Chacon!!

Jen M. | Nov 13, 2023

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Dr Chacon was very knowledgeable and also very nice! I had a small medical problem and she immediately knew the cause! I also didn’t feel rushed, she was happy to answer any questions I had! Thanks for such a nice virtual appointment!!! Susan K

Susan K. | Nov 08, 2023

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Dr. Chacon is exceptional in patient conversation and makes an extra effort to solve questions or problems. She and her staff are responsive to any concerns I had about mailing waits on my medications and solving shipping restrictions my state had for my needs. Thank you for the extra effort to help me.

Linda H. | Nov 08, 2023

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Great experience. She listened to my issues.

Christy B. | Nov 07, 2023

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Dr. Chacon was so helpful and understanding. My treatment plan is seeing results already!

Lakia J. | Nov 07, 2023

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Dr Anna was very knowledgeable and answered all of my questions!

Janice R. | Oct 30, 2023

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Fantastic doctor! Takes time to listen to her patients needs.

Thomas M. | Oct 29, 2023

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Dr. Chacon is amazing! She is very easy to talk to and her staff is very professional and on top of any request we have had.

Jenny M. | Oct 23, 2023

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I am very satisfied with the thoroughness of Dr. Chacon care

Sheryl A. | Oct 16, 2023

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She was great!

Benjamin B. | Oct 14, 2023

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Dr. Chacon has been treating me for awhile now. She is very kind, knowledgable, and helpful. She and her staff are always very punctual at responding to my messages and requests. I would highly recommend her! Thank you, Dr. Chacon, for all of your help!

Brandi C. | Oct 09, 2023

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Wonderful visit, very helpful.

Jamie W. | Oct 09, 2023

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Very good experience !

Jin W. | Oct 07, 2023

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Dr Chacon has been great in the months I have been her patient. She is very attentive and spends time with me listening to my concerns. She really cares for her patients.

Page W. | Oct 07, 2023

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Dr. Anna has been great to work with. She takes the time to listen and discuss your specific situation. I would recommend Dr. Anna if you are thinking about weight loss.

LEZLIE E. | Oct 02, 2023

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Great Doctor. I love the way she takes her time and listen to what you have to say..

Noreen F. | Oct 02, 2023

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Very convenient and thorough communication.

Joseph M. | Sep 21, 2023

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Great to communicate with, just wish my prescription could be refilled faster, although I realize this isn’t really your fault.

Zandy B. | Sep 11, 2023

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Dr. Chacon was very professional and friendly. She helped me get the treatment I needed for my skin and provides great information.

Kaarisa B. | Sep 10, 2023

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DR CHACON IS VERY HELPFUL VERY ATTENTATIVE. SHE LISTENS TO ALL YOUR CONCERNS AND HAS BEEN SO ENCOURAGING OF ME. THANK YOU.

Stephanie S. | Sep 06, 2023

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Great experience

Doug M. | Sep 06, 2023

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Easy to talk to

Cloy M. | Sep 05, 2023

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Dr. Chacon is always able to answer my questions or concerns.

John H. | Sep 05, 2023

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I was very grateful to be able to get a visit with Dr. Chacon. None of my doctors in Denver would help me, but I reached out to Dr. Chacon in Miami and she was able to help me immediately, even thought my appt was 11 pm her time! Very accommodating and she listened to what I needed and prescribed accordingly. I received my medication via FedEx within 7 days of ordering it. Very excited and pleased to get to be a patient of Dr. Chacon.

Andrea O. | Sep 03, 2023

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Always listens to my concerns and addresses any questions I have.

Michele C. | Sep 03, 2023

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Very good

Velma H. | Aug 31, 2023

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Very professional Very helpful

Mike B. | Aug 16, 2023

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I feel very fortunate to have Dr Chacon helping me and providing me with excellent medical care.

Jen L. | Aug 14, 2023

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Dr Chacon has been attentive and informative

Shari H. | Aug 14, 2023

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Good visit

Adam L. | Aug 11, 2023

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Dr. Chacon was very kind & thorough with my treatment. Highly recommend!

Samantha H. | Aug 09, 2023

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Great!

Richard C. | Aug 01, 2023

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Easy to connect with, needs met quickly.

Shannon F. | Jul 26, 2023

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Dr. is very caring and personable…took time to find out how I was doing and offer advice…

Judy O. | Jul 26, 2023

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Dr. Chacon accessed my situation, prescribed the proper medicine and requested the proper lab work for my condition. Dr. Chacon was very professional, sympathetic and understanding. Now, I am on the road to recovery from my medical condition. Thank You Dr, Chacon

Donald D. | Jul 25, 2023

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The first time I used Dr. Chacon I was on vacation in Hawaii. I had a very bad sinus infection. She called me in a prescription,I got medicine the same day. Thank you Dr.Chacon.

Barbara S. | Jul 24, 2023

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Listened and is responsive.

Renee D. | Jul 24, 2023

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Dr. Chacon was amazing! She listened to my issues and prescribed the medication I was hoping for! Very personable and understanding!!

Heather L. | Jul 17, 2023

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Thorough, insightful and caring, Dr. Chacon is a wonderful physician. I feel fortunate to be in her care! Can't recommend highly enough.

Susan M. | Jul 08, 2023

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The doctor and her staff are very professional. I felt they listened to what I had to share about my health and were genuinely interested in providing the best care possible. I highly recommend this provider.

Colleen P. | Jul 05, 2023

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Great experience

Monica C. | Jul 05, 2023

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Very friendly and speedy service.

Sandra C. | Jul 04, 2023

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Very sweet Lady,, actually listens to you, always seems eager to get you better and on the right by track. Can't be ask for much more than that,,!?

Scott C. | Jul 03, 2023

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She was warm, professional and understanding. I felt comfortable immediately and I feel like she listened to understand me.

Ashley H. | Jun 28, 2023

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Very kind and helpful!

Eugenie V. | Jun 27, 2023

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Very pleased with my experience. She’s very informative and willing to answer any questions and does it in a timely manner.

Breanne R. | Jun 27, 2023

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Dr. Chacon was extremely friendly and knowledgeable.

Jodi R. | Jun 27, 2023

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Very easy to schedule. Dr. Chacon explained everything and visit went very well.

Kevin Z. | Jun 26, 2023

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Easy, fast, supportive and educational. Appreciated the interaction and communication with the doctor and staff

Arienne G. | Jun 26, 2023

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Very professional and helpful

Diane B. | Jun 24, 2023

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Dr. Chacon was so nice and I will recommend her to everyone. My prescription came fast too

Olivia H. | Jun 23, 2023

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It was nice to meet Dr. Anna by way of the virtual visit.

Robert S. | Jun 21, 2023

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Great service!

Jessica F. | Jun 20, 2023

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Ease of use and fast response

Lisa B. | Jun 20, 2023

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Dr. Chacon is very easy to communicate with, and is also friendly and puts the patient at ease when having a telehealth visit. She makes sure all questions are answered and is good about following up if needed.

Jan M. | Jun 19, 2023

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Ralph C. | Jun 15, 2023

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Great visit! Nice person!

Marion C. | Jun 15, 2023

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Great experience! Dr. Chacon took time to thoroughly explain all options and went above and beyond to make sure she could get me exactly what I needed to meet my goals.

Kasey R. | Jun 07, 2023

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Wonderful and quick to repsond

Joni R. | Jun 03, 2023

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wonderful to talk to

Angela B. | May 30, 2023

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Dr. Chacon was very personable, she answered my questions and cared about my overall health

LeeAnn S. | May 25, 2023

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She is very sweet and helpful.

Thesa S. | May 24, 2023

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My doctor was very nice and thorough

Christina L. | May 23, 2023

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great doctor. follows up every month. answers all questions in a timely manner. highly recommend. thank you dr. anna chacon

Stephanie S. | May 23, 2023

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I love this doctor. I enjoy speaking to a female doctor, especially one who is understanding, makes sure I get all relevant information, explains options, and listens.

Brandy M. | May 23, 2023

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Felt vey comfortable talking to Dr. Chacon. She asked me appropriate questions and gave me good advice.

Marianne S. | May 22, 2023

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Great visit and completely satisfied

Jamie R. | May 21, 2023

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Dr. Chacon was very responsive and caring in regards to my needs. Great doctor and will continue to see her.

Jen M. | May 18, 2023

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Dr. Anna is so caring and she listens to all your needs and wants to help. I really appreciate that in a Dr.

Vicky C. | May 16, 2023

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Great virtual visit. Dr Chacon is very knowledgeable and professional. Moreover, she is a good listener and gave me plenty of opportunity to ask questions, answer them and confirm my understanding. I’m happy being her patient and recommend her to others.

Rebecca J. | May 11, 2023

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Very helpful! I’m excited to continue seeing Dr. Chacon.

Larissa D. | May 09, 2023

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Dr. Chacon has taken the time to get to know me and I receive personalized treatment. Her assistants also respond to me almost immediately via text. It has been a very positive experience.

Elizabeth P. | May 08, 2023

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Always great service! Thank you Dr. Chacon

Patricia J. | May 02, 2023

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Dr. Chacon was attentive and listened to my needs.

Lori M. | May 02, 2023

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La doctora Chacón es Muy amable con los pacientes muy servicial y comprensiva con los paciente me encantó el trato de ella en todo y le doy las gracias gracias Dra Chacón por estar ahí por mi.

Ligia V. | Apr 26, 2023

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Dr Chacon was very kind, professional and took the time to explain in detail my treatment plan. She made sure I understood and asked if I had any questions or concerns multiple Times. Highly recommend her and her staff.

Erica S. | Apr 25, 2023

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Personalized service catered to my needs

Faith D. | Apr 25, 2023

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Punctual call, answered all my questions.

Don W. | Apr 24, 2023

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Fast and efficient

Jacob G. | Apr 20, 2023

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Had a really could experience with Dr Chacon. She answered all my questions and concerns

Amanda S. | Apr 17, 2023

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Dr. Chacon did not rush through the visit, listened to my concerns, and explained the options very thoroughly.

Michelle M. | Apr 14, 2023

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Dr Chacon has been amazing throughout this whole process. She's quick to respond, very personable during my zoom calls, and a great asset to the medical field.

Betsy F. | Apr 13, 2023

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Very please with the care I have experienced so far.

Julie T. | Apr 11, 2023

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Wonderful!!

Joy M. | Apr 11, 2023

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Dr Chacon makes the process easy and non judgmental

Amanda S. | Apr 11, 2023

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Very professional. Answered all my questions. Very happy with the care I received.

Cheryl S. | Apr 10, 2023

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It was easy to schedule and I was given plenty of time in the appointment to ask questions and discuss my concerns and needs. I will definitely continue to use.

Shannon B. | Apr 06, 2023

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Professional, timely and confidently. Love that there is an option to receive medical care via the web. I’m satisfied with the care I’ve received. Thank You

Theresa F. | Apr 06, 2023

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Great service and listened well.

Staci L. | Apr 06, 2023

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Doc Anna was very patient and caring about my situation. I'm glad she is helping me with my problem.

Penny R. | Apr 05, 2023

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From day one, Dr. Chacon and her team have been attentive and helpful.

Nicole H. | Apr 05, 2023

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Very professional.

Wayne R. | Apr 04, 2023

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Great Doctor I really appreciate that she really cares about your concerns ,your situation. She very proactive with care.

Noreen F. | Apr 04, 2023

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Friendly and knowledgeable

Amy L. | Apr 04, 2023

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Very helpful and understanding. Willing to make sure you get help without making you try 1000 things first that probably won’t work. So thankful for her. Worth paying the money

Rachel B. | Apr 04, 2023

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Dr Chacon was very thorough with the visit and very open to any questions that you may have had

Henrietta C. | Apr 03, 2023

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always helpful

Michaele N. | Apr 03, 2023

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Very professional and answered all my questions without hesitation!

Breanne R. | Mar 22, 2023

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Dr Chacon is an excellent dermatologist. She knows how to treat her patients with respect. She gets into her appointments on time. She responds to our concerns promptly. We are happy with the results of treatment given to me. I highly recommend her to anyone who needs dermatology care.

Aviel G. | Feb 13, 2023

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Dr Chacon was very helpful understood immediately my problem and was able to provide a solutions in a timely manner! Thanks again

Antonio G. | Jan 25, 2023

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so nice and takes the time to answer questions

Rachel A. | Jan 09, 2023

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Really understands patient’s concerns Excellent

Noreen F. | Nov 15, 2022

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Patients Reviews

Dr. Anna Chacon made me feel so comfortable while talking with her. She listened to my needs and was very attentive. In only a month I saw significant improvement! I won’t go to anyone else but her.

Super helpful and made sure to listen to my issues without being rushed. When I asked about anything she answered with a good attitude and was on time for my appointment something I find extremely important with my busy work schedule.

Dr. Anna was great! I had a concern and she was very informational and taught me a lot in the video call. Very kind as well

Dr. Chacon is friendly, professional and always willing to answer all my questions. It is a positive experience to trust her with my skin. I highly recommend her, she is the best Dermatologist ever. Her knowledge and personality make her the best! Thank you Dr. Chacon for everything!

Dr. Chacon is an exquisitely educated and trained physician who exceeded expectations. I could not be a more vigorous advocate, and the fact that Sesame can attract a doctor of this quality is testimony to the their ability to transform the future of medical care.

She was extremely knowledgeable and attentive. I am appreciative and hopeful the action plan she put together.

She was great. Quick, knew her stuff and helped me with what I needed.

On time, addressed concern quickly, provided feedback and follow up instructions, answered all questions and was available same day as needed.

On time, listened well, and diagnosed quickly and accurately. I had no idea online dermatologist was an option but SO thankful I found Anna.

Knowledgeable, On time, very cordial, detailed and nice to talk with. Gave us the answer we needed in seconds!!

Excellent Customer Service, Extremely Attentive and Very Informative. Thank you so much!!

The Best doctor I have seen so far.

Excellent, very professional. I will recommend it.

Dr. Chacon is so nice and personable! She explains things really well and so you know what medication you are getting. She explains the risks and I really appreciate that.